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Better Adherence with Less Cancellations.

Every procedure depends on patients completing the right steps on time. Subflow Health turns your protocols into structured journeys that ensure patients are prepared, cutting cancellations and reducing administrative burden.

HIPAA Compliant
SOC 2 Certified
Upcoming Surgeries
Next 14 days · 6 patients
PatientAdherenceNext Action
Sarah M.
Colonoscopy
100%
On Track
David L.
Knee Replacement
96%
On Track
Emily B.
Hysterectomy
74%
Send Reminder
Mike T.
Cataract Surgery
43%
Call Patient
Ashley P.
Colonoscopy
100%
On Track
John R.
Hip Replacement
68%
Review Chart
Surgical Readiness
Ready94
Need Attention21
High Risk11
126 upcoming surgeries
Requires Attention
Emily B.74%
Missed bowel prep
Mike T.43%
No response in 48h

Purpose-Built for Outpatient Care.

Improve patient adherence through intelligent automated care plans, reducing cancellations, lowering staff burden, and improving outcomes.

Ambulatory Surgery Centers

Improve patient preparation, reduce cancellations, and keep every OR running on schedule.

Specialty Practices

Standardize patient adherence across every procedure without increasing staff workload.

Cardiology

Support patients before and after diagnostic tests, procedures, and ongoing cardiac care.

Gastroenterology

Improve colonoscopy preparation adherence and reduce costly same-day cancellations.

Endoscopy Centers

Keep patients prepared with automated prep instructions, fasting reminders, and follow-up.

Infusion Centers

Keep patients on track with hydration, lab work, symptom monitoring, and ongoing treatment plans.

More Outpatient Organizations

Imaging CentersPhysical TherapyDental PracticesOrthopedicsOphthalmologyPain ManagementUrologyWomen's HealthENTDermatologyOncologyPrimary Care

The Problem Is Not Communication. It Is Adherence.

Most organizations communicate with patients. Few actively manage patient adherence. When patients miss critical steps, cancellations, no-shows, and complications follow. Better adherence starts with evidence-based care plans.

Patients Need More Than Instructions

Patients don't ignore instructions. They miss steps. Effective adherence requires timely guidance, education, and reinforcement throughout the care plan.

Treat the Cause, Not the Symptoms

More phone calls and reminders respond to poor adherence. They don't prevent it. Structured care plans keep patients on track from the start.

Consistency Drives Better Outcomes

When every patient follows the same evidence-based care plan, organizations reduce cancellations, improve efficiency, and deliver more consistent care.

From Care Plans to Patient Adherence.

Every outpatient procedure begins with an evidence-based care plan. Subflow automates patient education, reminders, forms, and follow-up, helping every patient stay on track from scheduling through recovery.

1

Define the Care Plan

Build evidence-based care plans once and standardize every patient experience across your organization.

  • Configure by specialty or procedure
  • Digitize clinical protocols
  • Define adherence milestones
2

Automate Patient Engagement

Automatically deliver education, reminders, forms, consent, and check-ins through the channels patients already use.

  • SMS-first patient engagement
  • Intelligent reminders and education
  • Digital intake and consent
3

Measure & Improve Patient Adherence

Track patient adherence in real time, identify risk early, and guide care teams toward the patients who need attention most.

  • Real-time adherence dashboards
  • AI-powered risk detection
  • Intelligent escalation workflows

Turn Clinical Protocols into Intelligent Care Plans.

Every outpatient organization already has evidence-based clinical protocols. Subflow transforms those protocols into configurable digital care plans that automate patient engagement, measure adherence, and guide every patient through the right steps at the right time.

Care Plan Builder
✓ Autosaved · 2m agoEnrolled
Colonoscopy Preparation
● ActiveEdited 2h ago
Evidence-Based·SMS + Email·9 tasks·82% avg adherence
Education
Welcome Message
Procedure Overview
Prep Video
Diet Instructions
Forms & Assessments
Medical History
Medication Review
Transportation Confirmation
Tasks
Pick Up Prep Kit
Begin Low Fiber Diet
Complete Bowel Prep
Communication
SMSEmailVoiceTiming Rules
AI Rules
IfPrep not confirmedNotify Care Navigator
IfPatient misses reminderEscalate Risk Score
Success Metrics
Patient AdherenceCancellation RatePatient SatisfactionCompletion Rate
Patient View↺ synced 12s ago
SM
0%adherence
Sarah M.
Colonoscopy Prep
Day 8 of 15 · 6 of 9 tasks
On Track
EnrolledEducationPrepDay-BefProcedure
Timeline Detail
Patient Enrolled
Day 0 · done
Education Delivered
Day 3 · completed
Bowel Prep Protocol⚠ Needs attention
Day 8 · due today
Day-Before Reminderupcoming
Day 11 · scheduled
Procedure Dayupcoming
Day 12 · scheduled
AI Insight

Bowel prep confirmation is due today and has not been received. Recommend sending an immediate reminder or escalating to a care navigator.

Real Results. Real Healthcare Organizations.

Subflow is already helping healthcare organizations improve operational efficiency, patient engagement, and care delivery. These are outcomes from real customer deployments.

71%
Reduction in Patient Intake Time

Digital intake forms reduced front office administrative work by more than 70%, allowing staff to spend less time on paperwork and more time serving patients.

Cool Springs Family Dentistry
99%
Patient Satisfaction (NPS)

Patients reported an exceptional care experience using guided digital education, SMS communication, and automated follow-up throughout recovery.

Powder River Surgery Center
~6 hrs
Average Hours Saved Per Nurse Per Week

Automated follow-up surveys and asynchronous patient communication reduced manual outreach, allowing nurse navigators to focus on higher-value patient care.

Powder River Surgery Center

Why Healthcare Organizations Choose Subflow

Most patient engagement platforms automate communication. Subflow improves patient adherence through intelligent, evidence-based care plans.

01

Care Plans, Not Campaigns

Most platforms automate reminders. Subflow automates evidence-based clinical care plans designed around your protocols, not generic messaging workflows.

02

Measure Adherence, Not Message Opens

AI continuously measures patient adherence and identifies patients who need intervention before missed steps become cancellations or complications.

03

Built for Healthcare

Purpose-built for outpatient care with HIPAA compliance, SOC 2 certification, role-based security, audit trails, and enterprise governance.

04

Enterprise Ready

Native FHIR, HL7, APIs, webhooks, and deep EHR integration capabilities allow Subflow to fit into your existing healthcare ecosystem.

Ready to Turn Clinical Protocols into Better Patient Adherence?

See how Subflow transforms evidence-based care plans into intelligent patient adherence at scale, reducing cancellations, improving operational efficiency, and helping your care teams focus on patients instead of manual follow-up.

Explore the Platform